Privacy policy

Last updated: 30.06.2025

This Privacy Policy describes how Chetaxu ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from www.luft.studio (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

When you make a purchase or attempt to make a purchase, we collect:

  • Name
  • Billing and shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number (if provided)

This information is referred to as "Order Information."

2. How We Use Your Information

We use your personal information to:

  • Fulfill and manage your orders
  • Communicate with you
  • Screen for potential risk or fraud
  • Provide you with information or advertising relating to our products and services (only with your consent)

3. Sharing Your Information

We share your personal information with trusted third parties to help us provide our services, including:

  • Shopify (our e-commerce platform)
  • Payment gateways (e.g., Shopify Payments, PayPal)
  • Shipping partners
  • Email marketing platforms (only if you subscribe)

We never sell or rent your personal information to third parties

4. Your Rights

If you are a UK or EU resident, under the GDPR you have the right to:

  • Access the personal information we hold about you
  • Request that your data be corrected, updated, or deleted
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at info@luft.studio.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. For legal or tax purposes, we may need to retain some information for a longer period.

6. Cookies

We use cookies to improve your experience on our site. You can disable cookies through your browser, but some features of the Site may not function properly.

7. Changes

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Please review this page periodically.

8. Contact

For more information or if you have questions about our privacy practices, please contact us at: info@luft.studio